Privacy Policy

At Sellmize.com, accessible from sellmize.com ("Sellmize," "we," "us," or "our"), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information we collect, how we use it, how we protect it, and the choices and rights available to you. By using our website and purchasing our digital products, you agree to the terms described below.

1. Information We Collect

We collect information to provide a smooth experience when you browse our website, purchase our digital products, or interact with our customer support. Depending on how you use Sellmize, we may collect:

a) Information you provide directly

• Full name and contact details (email address and phone number).
• Billing address and, where applicable, shipping/invoicing details.
• Account credentials (username and password) if you register for an account.
• Purchase history, including the eBooks or Masterclasses you have bought or enrolled in.
• Any information you submit through contact forms, customer support tickets, surveys, or feedback requests.
• Payment and transaction confirmation details processed securely via third-party payment gateways (Sellmize does not directly store full card numbers).

b) Information collected automatically

• Technical data such as browser type and version, operating system, device type, and screen resolution.
• IP address and approximate geographic location (city/country level).
• Pages visited, time spent on the website, referring URLs, click patterns, and navigation paths.
• Log files generated by our servers for security and diagnostic purposes.

c) Information from third parties

• Confirmation of successful payments from our payment processors.
• Information from analytics or marketing partners (e.g., ad performance data), where applicable.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing, operating, and maintaining our website, digital courses, and eBooks.
• Processing your transactions and delivering instant access to purchased content and masterclass portals.
• Sending transactional communications: order confirmations, receipts, login credentials, and access instructions.
• Sending customer support responses, product updates, and (where you have opted in) promotional or bonus materials.
• Personalizing your experience, including recommending relevant products or content.
• Monitoring and analyzing usage trends to improve site performance, content, and user experience.
• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and abuse of our services.
• Complying with legal obligations, resolving disputes, and enforcing our Terms of Service.

We do not sell your personal information to third parties for their own independent marketing purposes.

3. Cookies and Tracking Technologies

Sellmize uses cookies and similar tracking technologies (such as web beacons and local storage) to store information about visitors' preferences and the pages they access or visit. This helps us:

• Remember your login session and cart contents.
• Understand which pages and products are most popular.
• Customize website content based on your browsing behavior.
• Measure the effectiveness of our marketing campaigns.

Types of cookies we may use:

• Essential cookies — required for core website functionality (e.g., checkout process).
• Performance/analytics cookies — help us understand how visitors use the site.
• Functionality cookies — remember your preferences (e.g., language).
• Advertising cookies — used to deliver relevant ads and measure campaign performance, where applicable.

You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website, such as staying logged in or completing a purchase.

4. Third-Party Privacy Policies

Sellmize's Privacy Policy does not apply to other advertisers, payment processors, or websites linked from our platform. We work with trusted third parties, including:

• Payment gateways (e.g., for secure processing of transactions).
• Analytics providers (e.g., to understand website traffic and usage).
• Email service providers (e.g., to send transactional and marketing emails).

We advise you to consult the respective privacy policies of these third-party service providers for more detailed information about their own data practices, as we do not control how they collect or process your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• For the duration of your active account and access to purchased digital products.
• As required to comply with legal, accounting, or reporting obligations.
• To resolve disputes and enforce our agreements.

When your information is no longer required, we take reasonable steps to securely delete, anonymize, or archive it in accordance with applicable law.

6. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit (e.g., via SSL/TLS).
• Restricted access to personal data on a need-to-know basis.
• Regular review of our security practices and infrastructure.
• Use of PCI-DSS compliant third-party payment processors, so we never directly store your complete payment card information.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including (where applicable under laws such as the GDPR, CCPA, or other regional data protection laws):

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data, subject to certain legal exceptions.
• Right to restrict or object to processing — request that we limit how we use your data, or object to certain processing activities (e.g., direct marketing).
• Right to data portability — request your data in a structured, commonly used format.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.
• Right to opt out of the sale/sharing of personal information (for applicable jurisdictions like California under the CCPA/CPRA).

To exercise any of these rights, please contact us at info@sellmize.com. We may need to verify your identity before processing your request.

8. Children's Privacy

Sellmize's website and digital products are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@sellmize.com so that we can promptly remove such information.

9. International Data Transfers

If you are accessing Sellmize from outside the country where our servers or service providers are located, please be aware that your information may be transferred to, stored, and processed in a different country. Where required, we take appropriate steps to ensure such transfers comply with applicable data protection laws.

10. Marketing Communications and Opt-Out

If you have opted in to receive promotional emails, bonus materials, or newsletters from us, you may opt out at any time by:

• Clicking the "unsubscribe" link included in our emails, or
• Contacting us directly at info@sellmize.com.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails (e.g., order confirmations, access instructions).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Consent

By using our website, purchasing our digital products, or registering an account with Sellmize, you hereby consent to this Privacy Policy and agree to its terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at: